OnMortgage strongly
believes that the responsible use of
personal information collected on its
websites is critical to its business
objectives and reputation.
Your e-mail address and other details will only
be retained for providing you with
our response to your query and will not be made
available to any third party except as necessary
to be disclosed to any OnMortgage related entity for the purpose intended or as required
to be disclosed under law.
By submitting data on the OnMortgage website, the visitor is providing explicit consent to transmission
of data collected on the website.
We treat data as confidential within our firm and require a
strict adherence of all our employees to data protection
and our confidentiality policies.
All visitors, however, should be aware that our website may contain links
to other sites that are not governed by this or any other privacy statement.
At OnMortgage, LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website on-mortgage.com or use our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:a. Personal Information
• Name• Email address
• Phone number
• Home address
• Social Security Number
• Financial information (e.g., income, credit history, bank statements)
b. Non-Personal Information
• IP address• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Device type and operating system
2. How We Use Your Information
We use your information to:• Process mortgage applications
• Evaluate creditworthiness
• Respond to inquiries
• Communicate updates and offers
• Comply with legal and regulatory obligations
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.We may share your information only in the following circumstances:
Mortgage & Financial Services
• Lenders, financial institutions, investors, and other parties involved in processing or servicing your mortgage application.• Credit reporting agencies, verification services, and other entities necessary to evaluate or process your loan.
Service Providers
• Third-party vendors who assist in operating our business, such as website hosting, IT support, payment processing, appointment scheduling, document management, and customer support.• SMS aggregators and messaging service providers solely for the purpose of delivering the text messages you have consented to receive.
• All service providers are contractually obligated to maintain the confidentiality and security of your information and may only use it to provide services on our behalf.
Legal Compliance
• Government agencies, regulatory authorities, law enforcement, courts, or other parties when required by applicable law, regulation, legal process, subpoena, or court order, or when necessary to protect our legal rights, property, or the safety of others.Business Transfers
• In connection with a merger, acquisition, corporate reorganization, financing, sale of assets, or a similar business transaction. If such a transaction occurs, your information will remain protected in accordance with this Privacy Policy.SMS Consent Information
• No mobile information, text messaging originator opt-in data, or consent will be shared with third parties or affiliates for their own marketing or promotional purposes. This information may be shared only with SMS aggregators, carriers, and messaging service providers as necessary to deliver the text messages you have requested.4. Data Security
We implement industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.5. Cookies and Tracking Technologies
We use cookies and similar technologies to:• Enhance user experience
• Analyze website traffic
• Remember your preferences
You can choose to disable cookies through your browser settings, but this may affect certain functionalities of our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.8. SMS / Text Messaging Communications
OnMortgage, LLC offers an SMS program. If you opt in to receive text messages from us — for example, through the chat widget on our website — we collect your mobile phone number and a record of your consent to receive SMS communications.a. How We Use Your Mobile Number
We use your mobile phone number to send you the text messages you have opted in to receive, which may include promotional offers, rate updates, service announcements, and other mortgage-related information. Message frequency varies.b. How We Share Mobile Information
We do not sell, rent, or share your mobile phone number for third-party marketing purposes. No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties. We may share your mobile number only with service providers who help us operate the SMS program (such as our messaging platform), and only as needed to deliver the service.c. Opting Out and Getting Help
You can opt out of text messages at any time by replying STOP to any message you receive from us. After you opt out, we will send a single confirmation message and will not send further promotional texts. For help, reply HELP to any message, or contact us using the information in the “Contact Us” section below. Standard message and data rates may apply.9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:OnMortgage, LLC
333 SE 2nd Ave, Ste 2000, Miami, FL 33131